FAQs

What products does Sonoff offer?

Sonoff specializes in a wide range of home automation products designed to enhance convenience and efficiency in your home. Our catalog includes smart switches, plugs, light bulbs, cameras, sensors, and more. Each product is designed to integrate seamlessly into your existing home setup, allowing you to control and monitor various aspects of your home remotely.

How does shipping and delivery work?

We currently offer delivery services within Australia. Once you place an order on our website, our team processes it promptly. Delivery times typically range from 2 to 7 business days, depending on your location within Australia. You will receive a shipping confirmation with tracking information once your order is dispatched. For any specific delivery inquiries or urgent requests, please contact our customer support team.

What kind of support does Sonoff provide?

At Sonoff, we pride ourselves on providing excellent customer support to ensure your satisfaction with our products. Our support team is available to assist you with any product inquiries, troubleshooting needs, or technical assistance you may require. You can reach our support team through email at support@sonoff.au or by phone during our business hours. Additionally, we provide comprehensive online resources, including user manuals and FAQs, to help you get the most out of your Sonoff products.